How to Design a Supermarket That's Easy to Run
Setup cost is paid once. Running cost is paid every trading day for the life of the store — and almost all of it is decided on a drawing before anyone is hired to run the place. Here is the one route through a supermarket that sets its labour, waste, shrink and energy bills, and where to read the detail for each stage.
Why Is My Shrink So High? Four Causes, and Most of Them Were Decided on a Drawing
A sightline is the only loss control a store will ever own that has no monthly cost. Supermarket shrink has four causes: theft, date expiry, damage and receiving fraud. Each has a layout decision sitting behind it. Fixture height and run length set what can be seen. Placement decides whether one person covers the few high-value lines. The goods-in office window decides what the receiving check shows. And a back-of-case route decides whether stock gets rotated at all.